Of note in this picture is that some observers (non builders) were so engaged by the team effort, they helped the team they were observing, build! This picture has my student assistant (in jeans, standing) helping. I saw enough of this giving and collaborating spirit to believe the participants help each other out whenever and however they can.

Playing “Frenzied Fun and Facts” or “F3.” Three coaches coached three teams to get sponge balls into bins. Each ball represented an user/librarian interaction. The balls landing in bins were successful interactions, with each of three bins with different values. The further away the bin, the higher the value of each successful interaction.

The pyramid winner. This is the tallest (over 3 meters) pyramid structure in my using this activity in dozens of venues over several years on three continents!

A role play developed in less than 10 minutes to display feedback techniques for use with problem staff. Ingrida Holma emotes while Regina Terescenkova, right, and Velta Poznaka, center, look on.