Certificate of Achievement
Presented by the
Library Administration and Management Association
a division of the American Library Association
In recognition of his column, On Managing, in Library Administration &
Management since 1999. He has challenged readers to consider the
ordinary and be amazed by the creativity found in common circumstances.
Success so often depends on creativity and innovation. His column has
provided many new approaches for members to reflect upon.
June 27, 2004
American Library Association
Lorraine H. Olley
Executive Director, LAMA
Paul M. Anderson, President